Coronavirus update


Currently Closed due to National Lockdown. 

 

Latest Update – REOPENING

Reopening
On February 22nd Boris Johnson set out the government’s four step roadmap to ease restrictions across england.

Step 3 of the roadmap allows the reopening of indoor hospitality and entertainment venues. As an indoor entertainment venue we are excited to announce our reopening in line with step 3 on Monday 17th May

Our Bookings team will be back on site from Monday 10th May should you wish to speak with them to place a booking, alternatively, you can book online now for any packages from 17th May.


What you can expect from US

Sanitised Equipment 
All customers that wish to kart are required to wear a brand new balaclava and pair of gloves used only by them. You can bring your own or purchase it from reception on arrival. Race suits are disinfected and heat treated after each use and helmets are sprayed with anti viral agent and ventilated between each use. Laser Equipment is sanitised between each game as is our Escape Room.

Social Distancing & 1 Way Systems
Designated entrance and exits to both the building and pit areas have been created. Barrier systems, signage and floor markings are in place to keep you, and our team safe. Please observe them during your visit.

Staff safety and checks
Our team will be wearing PPE and following social distancing to keep themselves and you safe. They will be enforcing our internal risk assessments and following government guidance and  Covid guidelines so please follow their instructions to enjoy your experience in a safe manner. Any staff members displaying signs or symptoms of Covid-19 will be asked to stay at home. All staff are temperature checked and fit to work verified on arrival for their shift.

Venue Cleanliness 
We have always strived to provide a clean and hygienic environment for our customers and the emphasis on this is more important now than ever before. Cleaning of all areas has been increased with attention paid specifically to all high traffic areas. You will notice our team continually sanitising surfaces whilst with us. Please assist them by using the bins provided, limiting the surfaces you touch unnecessarily and utilising hand sanitisers found throughout the venue on a regular basis.


What we need from YOU

Book well in advance. 
To control the number of customers on site you MUST pre-book in advance. We cannot accept walk in customers as spaces will  have been pre-allocated to allow for the number of customers we are expecting at any one time.

Arrive on time and leave spectators at home.
To aid with reduced numbers permitted on site we currently have a ‘no spectator policy’ active. Only spectators that are parents or guardians of children under the age of 16 may attend on a ‘1 per group’ basis. Please arrive promptly for your pre-booked time slot. If you arrive early please wait outside until it is time to check in.

Feeling unwell?
If you have ANY signs or symptoms of Covid-19 DO NOT attend. You’ll have a far more enjoyable experience when you’re back feeling well and you’ll be putting your friends, family and our team at risk by attending.

Put on a face coverings & sanitise your hands.
Face coverings are now required by law at all indoor leisure venues. You will be required to wear one when entering the premises and will be asked to leave if you refuse. Please ensure it remains on for the duration of your visit, only removing it to wear a balaclava when driving. Hand sanitiser stations can be found on entry and at key locations throughout the site. Please use them frequently.

Follow social distancing & venue signage
On arrival you will notice a designated entrance and exit. On entry to the venue you will note floor markings, barrier tape and various information sign points. Please follow them as well as any advice or instruction given by our team. It is there to help keep us all safe.

Designated seating areas
Step 3 of the Governments roadmap means that until at least June 21st (Step 4) you can only socialise indoors with a maximum of 6 people or 2 households. Whilst we are able to accomodate bookings of more than this (as you’ll be socially distanced in your own kart), off track you will be given a designated seating area which you must stick to for the duration of your visit. As an example –

Q – Can i book a grand prix for 18 people?
A – Yes but you will be split into 3 groups of 6, seated separately, briefed and suited separately and must remain separated for the duration of your visit.

Use contactless payments where possible.
When paying for activities we would appreciate the use or card or contactless payment. The same payment source can be used to buy refreshments from our vending machines. Cash can be used but please make every effort to avoid it.

Be Considerate.
It’s a difficult time for us all and our team are making every possible effort to make the venue and its activities as safe and accessible for as many people as we are allowed. Any abuse or failure to follow covid guidelines will result in ejection from the venue.


We have made every effort to ensure your visit is as enjoyable and safe as ever and can’t wait to see you at the Track, Escape Room and Laser arena soon!